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Change your language, time zone or email address

On every plan

Your language and time zone are under Settings, Profile, and your email address is under Settings, Security. They belong to you, not to an organization, so they are the same in every organization you are a member of. Any member can change their own.

Language, time zone and name

  1. Open Settings, then Profile.
  2. Change any of these:
    • Language: the language of every page and every email we send you.
    • Time zone: the time zone your dates and times are shown in, as a name such as Europe/Helsinki. A new account starts on UTC. A name we do not know is refused, and the page says so.
    • Name: shown to the other members of your organizations.
  3. Select Save.

The next page is already in the language you chose.

The organization's default language

An admin sets the organization's Default language under Settings, Organization. It is the language of what the organization sends to more than one person, or to people outside it:

  • invitations;
  • alerts and summaries sent to shared channels, such as a Slack channel;
  • summaries sent to addresses outside the organization;
  • share link pages and forwarded reports.

A new organization starts with the language of the member who created it.

Your email address

You sign in with your email address, and every email we send you goes to it. To change it:

  1. Open Settings, then Security, and select Manage addresses.
  2. Enter the new address. If you signed in more than 5 minutes ago, we first ask you to confirm it is you. Then we send a confirmation link to the new address.
  3. Open the link. It works for 3 days.

Once you confirm, the new address replaces the old one. You sign in with it, and we send everything to it. Until then, the old address stays in use.

Published 27 October 2026 · Checked 27 October 2026