Send summaries to people outside the organization
From Enterprise up
From Enterprise up, an admin can send the organization's summary by email to people who have no account, such as your CEO or a client. Go to Settings → Notifications. Under Summaries for people outside the organization, enter the address in Email address, choose how often in Summary, and press Add address. We email the person a link, and the summaries start once they confirm. You can add up to 10 recipients.
How the person confirms
The confirmation email is in the organization's default language. Its link works once, for 7 days. It opens a page with a Confirm summaries button. Opening the link alone confirms nothing, so a mail scanner that follows it signs nobody up.
Until the person confirms, the address shows Not confirmed and gets nothing more from us.
If the link expired, add the same address again to send a new one. The old link stops working. We send a new link at most once in 24 hours. A second try before that is refused, and the page says how long to wait.
What they get
The same summary members get, with these differences:
- It has no links into the app. The one link stops the summaries.
- It says where each domain stands on readiness, without the next step.
- It goes out at 08:00 UTC, because a person without an account has no time zone with us. When it arrives says which days each schedule covers.
- It is in the organization's default language.
- It says which organization added the address.
No summary goes out while the organization has no verified domain.
Who you can add
Addresses waiting for confirmation count toward the limit. Addresses that unsubscribed do not. When the list is full, remove an address to add another.
You cannot add the address of a member of the organization. Members choose their own summary. If an outside address later joins the organization, it gets the members' summary instead, never both.
Stop the summaries
Every summary ends with a link, Stop these summaries. It opens a page with a button. The mailbox's own unsubscribe button works too.
After that the address shows Unsubscribed. It stays on this organization's list, so the organization cannot add it again. The row has no Remove address button, so an admin cannot clear it. It no longer counts toward the limit.
An admin can stop the summaries for an address with Remove address. A removed address can be added again later, and has to confirm again.
On a lower plan
If the organization moves to a plan without outside summaries, they stop. The addresses are kept, but the notifications page hides the list until the organization is back on a plan with outside summaries. The summaries then start again.
Published 27 October 2026 · Checked 27 October 2026