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Make the readiness rule stricter or looser

From Pro up

From Pro up, an admin can change the numbers in a domain's readiness rule. Open the domain's Readiness page. At the bottom is the Thresholds card. Change the fields you want and press Save thresholds. We work readiness out again at once, for the domain and its subdomains, and use the new numbers from then on.

The fields and their ranges

Each field takes a value within its range, and the form says when a value is outside it. The rule explains what each number does.

Field Default Range
Pass rate a source needs, in percent 98 90–100
Share of your mail that makes a source count, in percent 1 0.1–5
Messages that make a source count 50 10–1,000
Share unidentified sources may send, in percent 1 0–5
Days the rule looks back 14 days 7–30 days
Days with reports needed 7 days 3–30 days

The days with reports needed cannot be more than the days the rule looks back.

Which way to move them

The rule gets stricter when you:

  • raise the pass rate a source needs
  • lower the share or the message count that makes a source count, so that smaller sources must pass too
  • lower the share unidentified sources may send
  • raise the days with reports needed.

Moving a number the other way makes the rule looser. A longer look-back judges more days of mail at once.

Subdomains

A subdomain uses the numbers of its domain. Its own Readiness page says where they are set, and Go to its readiness page takes you there.

Who sees what

Only admins can change the numbers. Every member sees the rule with its current numbers on the same page. On a plan without your own thresholds, the card names the plan that has them.

On a lower plan

If the organization moves to a plan without your own thresholds, every domain follows the default rule again. Your numbers stay saved. Readiness uses them again if the organization moves back to a plan that has them. What happens when you move to a lower plan lists what else changes.

Published 27 October 2026 · Checked 27 October 2026